technical
In which font format are your fonts?
Can I get the desktop fonts in TrueType format?
What about fancy OpenType features?
What is OpenType?
Where are the Small Caps?
Why can’t I activate every possible OpenType Layout Feature?
Are the fonts cross-platform compatible?
Bug in MS Office on Mac
What about Unicode?
Style-linking
Why are your fonts named Pro?
Report a bug
language support
Which languages do your fonts support?
Do your fonts support Greek and Cyrillic?
How many characters do your fonts have?
installing
How do I install fonts on Mac OSX?
How do I install fonts on Windows?
How do I install fonts on my phone?
Installing a new version of the same font?
testing
Can I test your fonts?
Can I try before I buy?
licensing
Overview of font licensing options
licensing info
Which licensing models do you offer?
Can I embed the fonts?
Do I need an embedding license to send a PDF to the printer?
Do you offer educational discounts?
Are your licenses based on an annual fee?
Do you offer fonts for mobile apps?
Do you offer fonts for eBooks?
Can I use your fonts in a logo or a product which I sell?
Can I share my license?
Can I buy a font for my client?
I’ve got euhm, a, euhm, complicated licensing question
shop
How do I pay?
Do I need a PayPal account to buy fonts?
Rats, I don’t have a credit card
Can I transfer my money also by bank?
Can I download the fonts directly?
I just bought fonts but didn’t receive a download link
Can I buy webfonts in your shop?
Can I buy fonts for mobile apps in your shop?
Can I use any PayPal account?
Do I have to pay VAT?
Where is my invoice and license agreement?
Can I return my fonts?
pricing
How much does a font cost?
webfonts
Do you offer your fonts as webfonts?
How do I choose between self hosting or a hosted service?
Geeh, isn’t self-hosting complicated?
Installing Webfonts for Dummies
I might actually prefer a hosted service. Possible?
Can I use a third-party tool to convert your desktop fonts into webfont formats?
Which font formats do you deliver for webfonts?
Which browser uses which format?
Which syntax do you use for your webfonts?
I need the desktop fonts to design my website. Can you please send them?
What is included when I buy webfonts?
What is the difference between webfonts and @font-face?
students
I just started. Do you have any tips for me?
Four years ago I was full of ideas and ambition, but now I’m stuck. What should I do?
I wanna be a type designer too. What skills do I need?
I want to learn more about making type. What should I do?
I’m a poor student. Can I get your fonts for free?
What is Underware’s Educational License Agreement?
Dudes, what’s your motto?
You rock! I definitely want to do my internship at Underware
So you’re only three people?
Who does what at Underware?
Which books should I read to know more about type?
What do you think about illegal fonts?
Can I remix your font?
When is a project finished at Underware?
Can you explain the differences between the 3 italics of Auto?
What is your future plan regarding type design?
What makes a typeface a classic?
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